Handmade Soko Privacy Policy 

1. Data controller: Handmade Soko (registered under BN-JRCAE7QG) located on Shoppers park, Lumumba Drive, Nairobi.
2. Data Collected: We ask you to provide us with information about you in order to enable us provide you with services. You will be able to use some of our services even if you do not provide all the required information.
3. When you call us for assistance, you may be requested to provide additional information related to your query
4. When interacting with other users on our site, you may provide personal information related to your interactions for example your address for delivery purposes. This information will be publicly available to other users. By posting this information you have consented to its sharing and will exercise caution when sharing information such as phone number and location.
5. When you use social applications to login to our site e.g. Facebook, Apple, Truecaller or google, we get access to some of your data on those application such as profile picture and user name, contact information and friends lists etc. You may opt out of this by using a username and password on our website instead of using social apps login. Refer to the privacy policy and preferences on your social apps like Facebook, Google, Apple, Truecaller for more information on what information will be shared.
6. Information about you may be provided to use by other. For instance, your social network sites such as Facebook, Truecaller, Twitter, Google, Apple, or by individuals or companies that refer you to us.
7. We may use third parties to verify your identity e.g. government entities and other organizations that we may contract to provide verification services
8. We may also share your information with contracted/related organizations and individuals that support our systems and provide services to us. This may include, government and law enforcing agencies, service providers and partner organizations and individuals, Other parties in the event of merger or acquisition.
9. We also collect data automatically about how you were referred/found out about us, information about the devices that you use to interact with our services, how you use our services, device advertising IDs, information about your transactions on our site, cookies and site data among others.
10. We use your data to provide services to you, to customize your user experience on our site, to communicate with you, to support and manage the system, to research, analyze and improve our services, to send you relevant marketing communication and to advertise directly to you.
11. We only use your information with your consent, to provide you with services and for our genuine interest and that of others that we work with which is to improve and promote our services.
12. You have a right to access or amend your information on our system. You may request us to provide you with your personal information or to delete it and may restrict us from using your information. You can send such requests to websupport@handmadesoko.co.ke. When you request us to delete your data, we will do our best to honor your request however, we may be required by regulators to keep your data for a set amount of time.
13. We do not knowingly collect personal information or advertise to individuals below the age of 16 years. Please report such instances to websupport@handmadesoko.co.ke
14. We may make changes to this privacy policy and will request you through the service to review and accept.
15. Your information will be retained for as long as it is required to fulfill our obligations and/or as long as required by law and to enforce our terms.
16. You may contact us about this policy or about our service by sending an email to websupport@handmadesoko.co.ke